Refund & Dispute Policy

AD-X Live is a facilitation platform. Campaign outcomes are not guaranteed.

Payment Policy

  • Payments between brands and creators are final once processed.
  • Refunds are only issued for proven technical errors caused by the Platform.

Dispute Resolution Process

  1. Disputes must first be resolved between Users.
  2. Where unresolved, the Company may intervene and its decision shall be final.

Wallet Policy

Wallet balances are non-transferable and non-refundable.

Contact Information

For refund requests or dispute resolution, please contact us at liveadx@gmail.com

Important: AD-X Live acts as a facilitator platform. We are not responsible for campaign outcomes, third-party services, or disputes between Users. All services are provided "as-is" with limited liability worldwide.