Terms & Conditions

Effective Date: September 15, 2025

These Terms & Conditions ("Terms") govern your use of the AD-X Live platform ("Platform"), operated by AD-X Live, located at A Block 1207 No. 1, Malakunta, Financial District, Gachibowli, Nanakramguda, Hyderabad, Telangana 500032 ("Company"). By accessing or using the Platform, you ("User") agree to these Terms.

1. Nature of Services

1.1 The Platform is a facilitator connecting brands, creators, and agencies for marketing campaigns.

1.2 The Company is not a party to any contract between Users and does not guarantee results, views, sales, or payments.

2. User Responsibilities

2.1 Users are solely responsible for campaigns, content, and compliance with applicable laws in their country.

2.2 The Company shall not be liable for:

  • Campaign outcomes or performance
  • API errors or third-party platform changes (Instagram, YouTube, etc.)
  • Authenticity of engagement, views, or conversions

3. Payments

3.1 Payments are processed by third-party providers (Razorpay, Stripe, Cashfree).

3.2 The Company does not control payment delays, reversals, or disputes.

3.3 The Company is not liable for refunds or disputes between Users.

4. Limited Liability

4.1 To the maximum extent permitted by law, the Company shall not be liable for any direct, indirect, incidental, consequential, or punitive damages, including loss of profits, data, or goodwill.

4.2 The Company's total liability shall not exceed the lower of ₹100 / equivalent local currency or the fees paid by the User.

5. Indemnity

Users agree to indemnify and hold harmless the Company, its directors, and employees from claims or damages arising from:

  • Use of the Platform
  • Violation of laws or regulations
  • Violation of third-party rights

6. Third-Party Services

The Platform may rely on APIs or services of third parties. The Company is not responsible for interruptions, errors, or changes to third-party services.

7. Content Rules

Users shall not post unlawful, infringing, defamatory, obscene, fraudulent, or harmful content. The Company may remove content or suspend accounts at its sole discretion.

8. Termination

The Company may suspend or terminate User access at any time, without liability.

9. Governing Law & Jurisdiction

These Terms are governed by Indian law. Any dispute shall be resolved exclusively in the courts of Hyderabad, Telangana, India. For international Users, the Platform provides services "as-is" without warranties, and disputes remain subject to Indian law.

10. Dispute Resolution

The Company may, at its discretion, assist in dispute resolution between Users. The Company's decision shall be final and binding.

11. Updates

The Company may modify these Terms at any time. Users will be notified via email, and continued use constitutes acceptance.